Return Policy | Rynie Beauty Hub

Our Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 7 days of delivery.

Return Conditions

• Items must be unworn and in original condition
• Original tags must be attached
• Items must be returned within 7 days of delivery
• Original packaging preferred

Non-Returnable Items

• Custom or personalised wigs
• Beauty products that have been opened or used
• Sale items (final sale)
• Items damaged by the customer

How to Return

1. Contact us via WhatsApp at +233 54 718 3208 to initiate a return
2. Package your items securely with your name and order number
3. Ship to the address we provide or arrange a drop-off
4. Items must be returned within 5 days of return-request approval

Refund Information

• Refunds will be issued to the original payment method
• Shipping costs are non-refundable
• Customer is responsible for return shipping costs
• Processing time: 5–7 business days after we receive your return

Need help with a return?

Our team is here to assist you!

Phone / WhatsApp: +233 54 718 3208

Address: Afful Nkwanta, Kumasi, Ghana